How do I make a return?Updated a month ago

Very simple! You can exchange your sneakers within 14 days of receiving them. To register a return, use the following link:

Click here to register your return.

Once we receive your order at our branch, your return/exchange will be processed within 7 business days. SneakerAsk is not responsible for any loss during shipping; additionally, we do not cover the costs for returns or exchanges.

Please note! Use the email address you placed the order with and include the correct order number associated with the sneakers.