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Very simple! You can exchange your sneakers within 14 days of receiving them. To register a return, use the following link:. Click here to register your return. Once we receive your order at our branch, your return/exchange will be processed within 7
Return costs. Netherlands & Belgium: €9.95. Germany: €9.95. France: €11.95. Our return costs are based on the average shipping costs from the country you placed your order.
Absolutely!. We accept returns for both SALE items and new collection items, provided they are registered for return within 14 days and your order meets our return conditions.
Ensure your return meets the following requirements:
We understand that you want your refund as soon as possible, however, we receive hundreds of boxes every day. We process returns within 7 business days, but during busy periods, this may take longer. Have you been waiting for a while? Contact us so w
Since we are a platform and not a regular webshop, exchanges cannot be requested through our return portal. For exchanges, you will need to place a new order, as we have different prices for each size.
Unfortunately, no!. We are a platform and not a webshop. As a result, we work with different stock locations and do not always have your product readily available at our office. Additionally, we are not a showroom.
Yes, you can get a refund or exchange within 14 days after purchase.To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. For returns, you can use the following link: CLICK HE