What is your return policy?Updated a month ago
Ensure your return meets the following requirements:
- Your return is registered within 14 days.
- The sneakers are unworn. This means no creases in the shoes, no dirt, and/or signs of wear.
- The box is in good condition, as it was received.
- All tags (such as factory tags, extra laces, additional cards, and any other included items) must be attached to the product!
- Your return is sent in a shipping box, not in the sneaker box or a bag.
- We only accept returns created via our return portal.
- ALWAYS ship your products in an additional outer box. Keep your shipping receipt safe! We are not responsible for lost return shipments.